SIEM Endpoint Data Errors on Dashboard Charts & Reports
Update - Errors have been cleared from the Discover pages. We're continuing to work towards a resolution for the Endpoint Data Errors showing on dashboards and reports.
May 23, 12:18 UTC
Update - Todyl’s Engineering and SRE teams are working with Elastic Engineering on a fix to address the Endpoint Data Dashboard and Report display errors. We will continue to update as progress is made.
May 21, 02:23 UTC
Update - We are continuing to work towards a solution. All other Todyl systems are not impacted and operating as expected.
May 20, 23:17 UTC
Identified - This issue has been identified and we are quickly working towards resolution.
May 20, 16:53 UTC
Investigating - We are seeing intermittent errors on the SIEM Dashboards and Discover pages. The team is currently investigating the issue. ETA 1 hour to identification.
May 20, 14:38 UTC
Uptime over the past 90 days. View historical uptime.
Todyl.com & Management Portal Operational
90 days ago
99.97 % uptime
Today
Secure Global Network (SASE) Operational
90 days ago
99.9 % uptime
Today
Secure Global Network Operational
90 days ago
99.9 % uptime
Today
Amsterdam, NLD Operational
90 days ago
99.9 % uptime
Today
Ashburn, VA (Washington DC) USA Operational
90 days ago
99.9 % uptime
Today
Atlanta, GA USA Operational
90 days ago
99.9 % uptime
Today
Bogota, COL Operational
90 days ago
99.9 % uptime
Today
Bucharest, RO Operational
90 days ago
99.9 % uptime
Today
Chicago, IL USA Operational
90 days ago
99.9 % uptime
Today
Dallas, TX USA Operational
90 days ago
99.9 % uptime
Today
Denver, CO USA Operational
90 days ago
99.9 % uptime
Today
Frankfurt, Germany Operational
90 days ago
99.9 % uptime
Today
Hong Kong Operational
90 days ago
99.9 % uptime
Today
Kyiv, UKR Operational
90 days ago
99.9 % uptime
Today
London, GBR Operational
90 days ago
99.9 % uptime
Today
Los Angeles, CA USA Operational
90 days ago
99.9 % uptime
Today
Madrid, ESP Operational
90 days ago
99.9 % uptime
Today
Miami, FL USA Operational
90 days ago
99.9 % uptime
Today
Milan, ITA Operational
90 days ago
99.9 % uptime
Today
Mumbai, IND Operational
90 days ago
99.9 % uptime
Today
New York, NY USA Operational
90 days ago
99.9 % uptime
Today
Paris, FRA Operational
90 days ago
99.9 % uptime
Today
Piscataway, NJ USA Operational
90 days ago
99.9 % uptime
Today
San Jose, CA USA Operational
90 days ago
99.9 % uptime
Today
São Paulo, BRA Operational
90 days ago
99.9 % uptime
Today
Seattle, WA USA Operational
90 days ago
99.9 % uptime
Today
Singapore, SIN Operational
90 days ago
99.9 % uptime
Today
Stockholm, Sweden Operational
90 days ago
99.9 % uptime
Today
Sydney, AUS Operational
90 days ago
99.9 % uptime
Today
Tokyo, JPN Operational
90 days ago
99.9 % uptime
Today
Toronto, ON CAN Operational
90 days ago
99.9 % uptime
Today
NGAV/EDR Operational
90 days ago
100.0 % uptime
Today
SIEM Processing & Alerting Operational
90 days ago
100.0 % uptime
Today
SIEM Dashboard & Portal Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 23, 2022

Unresolved incident: SIEM Endpoint Data Errors on Dashboard Charts & Reports.

May 22, 2022

No incidents reported.

May 21, 2022
May 20, 2022
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Intermittent SIEM Dashboard, Reports, & Portal Errors
Resolved - This incident has been resolved.
May 16, 21:50 UTC
Investigating - We are seeing intermittent errors on the SIEM Dashboard, Reports, and Portal pages post-upgrade. We are actively investigating and working to address. If errors are encountered, please check back after a few minutes. The SRE team is monitoring and addressing as they appear.
May 16, 10:56 UTC
May 15, 2022
SIEM Upgrades
Completed - The scheduled maintenance has been completed.
May 15, 23:03 UTC
Update - Update: Scheduled Reports, PDF & PNG Report Exporting, and the Dashboard UI are undergoing additional upgrades.

Dashboards, Reports, Cases, Custom Detections, and other components are online, however may occasionally display errors as the team continues to upgrade the underlying SIEM components.
May 14, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 21:03 UTC
Scheduled - During this time the SIEM Dashboard & Portal may become intermittently available as upgrades are performed. No data loss will occur and events are continuing to be analyzed for threats.
May 14, 21:02 UTC
May 14, 2022
SIEM Upgrade
Completed - The scheduled maintenance has been completed.
May 14, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 13:00 UTC
Scheduled - During this time the SIEM Dashboard & Portal may become intermittently available as upgrades are performed. No data loss will occur and events are continuing to be analyzed for threats.
May 12, 21:31 UTC
May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

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