All Systems Operational

Uptime over the past 90 days. View historical uptime.
Todyl.com & Management Portal Operational
90 days ago
100.0 % uptime
Today
Secure Global Network (SASE) Operational
90 days ago
99.99 % uptime
Today
Secure Global Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NLD Operational
90 days ago
100.0 % uptime
Today
Ashburn, VA (Washington DC) USA Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA USA Operational
90 days ago
100.0 % uptime
Today
Bogota, COL Operational
90 days ago
100.0 % uptime
Today
Boston, MA Operational
90 days ago
100.0 % uptime
Today
Bucharest, RO Operational
90 days ago
100.0 % uptime
Today
Chicago, IL USA Operational
90 days ago
100.0 % uptime
Today
Dallas, TX USA Operational
90 days ago
100.0 % uptime
Today
Denver, CO USA Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
Houston, TX Operational
90 days ago
100.0 % uptime
Today
London, GBR Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA USA Operational
90 days ago
100.0 % uptime
Today
Madrid, ESP Operational
90 days ago
100.0 % uptime
Today
Miami, FL USA Operational
90 days ago
99.99 % uptime
Today
Milan, ITA Operational
90 days ago
100.0 % uptime
Today
Mumbai, IND Operational
90 days ago
100.0 % uptime
Today
New York, NY USA Operational
90 days ago
100.0 % uptime
Today
Paris, FRA Operational
90 days ago
100.0 % uptime
Today
Piscataway, NJ USA Operational
90 days ago
100.0 % uptime
Today
San Jose, CA USA Operational
90 days ago
100.0 % uptime
Today
São Paulo, BRA Operational
90 days ago
100.0 % uptime
Today
Seattle, WA USA Operational
90 days ago
100.0 % uptime
Today
Singapore, SIN Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden Operational
90 days ago
100.0 % uptime
Today
Sydney, AUS Operational
90 days ago
100.0 % uptime
Today
Tokyo, JPN Operational
90 days ago
100.0 % uptime
Today
Toronto, ON CAN Operational
90 days ago
100.0 % uptime
Today
Vancouver, CAN Operational
90 days ago
100.0 % uptime
Today
Oslo, NO Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, IL Operational
90 days ago
100.0 % uptime
Today
Istanbul, TR Operational
90 days ago
100.0 % uptime
Today
Auckland, NZ Operational
90 days ago
100.0 % uptime
Today
Static IPs and Regions Operational
90 days ago
100.0 % uptime
Today
SGN Connect Mobile Agent Operational
90 days ago
100.0 % uptime
Today
NGAV/EDR Operational
90 days ago
100.0 % uptime
Today
SIEM Processing & Alerting Operational
90 days ago
100.0 % uptime
Today
SIEM Dashboard & Portal Operational
90 days ago
100.0 % uptime
Today
Todyl Community Operational
90 days ago
100.0 % uptime
Today
Todyl Community Gateway Operational
90 days ago
100.0 % uptime
Today
Bettermode AWS cloudfront Operational
Bettermode Gateway Service Operational
Bettermode Community Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SASE Scheduled Maintenance: Tunnels Aug 18, 2026 03:00-05:00 UTC

We will be performing scheduled maintenance on following Point of Presence (PoP). During this window, tunnels configured in these locations will be temporarily unavailable.
- Dallas, USA
- Washington D.C., USA
- New York, USA
- Atlanta, USA

Customers with redundant configurations should not experience any disruption. Non-redundant tunnels terminating in these PoPs may experience downtime for part or all of the maintenance window.
Posted on Aug 12, 2026 - 18:28 UTC

SASE Scheduled Maintenance: Sydney Aug 24, 2026 14:00-22:00 UTC

The Sydney region will be completely unavailable during the following time window. This affects all SASE services specific to that region, including SGN Tunnel IPSEC endpoints and Static IP. Agents will connect to the next nearest region during this time.
Posted on Jul 29, 2026 - 16:13 UTC

Aug 16, 2026

Planned Hardware Upgrade Activity in Atlanta on August 16th
Completed - The scheduled maintenance has been completed.
Aug 16, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 07:00 UTC
Scheduled - On Sunday August 16th, between the time window of 2:00 AM – 10:00 AM EDT, our facility provider has scheduled maintenance in Atlanta to upgrade hardware.  This is a routine hardware upgrade activity and should not impact customers with active/passive tunnels configured or static IPs configured across multiple PoPs.

This maintenance is planned to be no more than 2.5 of downtime during the scheduled window and Todyl engineers will be on-call to monitor and support customers who experience any issues. If you do not have tunnel or static IP redundancies configured, reach out to your CSM or the Todyl support team for additional information or assistance.
Aug 13, 19:36 UTC
SASE Scheduled Maintenance: Atlanta
Completed - The scheduled maintenance has been completed.
Aug 16, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 06:00 UTC
Scheduled - The Atlanta region will be completely unavailable during the following time window. This affects all SASE services specific to that region, including SGN Tunnel IPSEC endpoints and Static IP. Agents will connect to the next nearest region during this time.
Jul 29, 16:11 UTC

Aug 15, 2026

Todyl Cloud Environment Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 15, 13:11 UTC
Verifying - Verification is currently underway for the maintenance items.
Aug 15, 12:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 12:00 UTC
Scheduled - We will be performing scheduled maintenance on our cloud environment. During this window, the management portal and the authentication service may be intermittently unreachable.
Aug 12, 19:33 UTC
SASE Scheduled Maintenance: Tunnels
Completed - The scheduled maintenance has been completed.
Aug 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 04:00 UTC
Scheduled - We will be performing scheduled maintenance on following Point of Presence (PoP). During this window, tunnels configured in these locations will be temporarily unavailable.
- Los Angeles, USA
- Denver, USA
- Chicago, USA

Customers with redundant configurations should not experience any disruption. Non-redundant tunnels terminating in these PoPs may experience downtime for part or all of the maintenance window.
Aug 12, 18:25 UTC

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

Todyl Cloud Environment Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 8, 16:14 UTC
Verifying - Verification is currently underway for the maintenance items.
Aug 8, 15:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 12:00 UTC
Scheduled - We will be performing scheduled maintenance on our cloud environment. During this window, the management portal and the authentication service may be intermittently unreachable.
Aug 5, 20:34 UTC

Aug 7, 2026

SASE Scheduled Maintenance: Tunnels
Completed - The scheduled maintenance has been completed.
Aug 7, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 04:00 UTC
Scheduled - We will be performing scheduled maintenance on following Point of Presence (PoP). During this window, tunnels configured in these locations will be temporarily unavailable.
- Queretaro, Mexico

Customers with redundant configurations should not experience any disruption. Non-redundant tunnels terminating in these PoPs may experience downtime for part or all of the maintenance window.
Aug 5, 20:29 UTC

Aug 6, 2026

SASE connection failures for Windows Server 2012
Resolved - This incident has been resolved.
Aug 6, 16:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 15:19 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 6, 14:43 UTC
Investigating - We are currently investigating reports of SASE connection errors on Windows Server 2012 devices. We will update as we have more information.
Aug 6, 14:14 UTC

Aug 5, 2026

No incidents reported.

Aug 4, 2026

SIEM Results Loading Delay Impacting Case Portal Visibility
Resolved - This incident has been resolved.
Aug 4, 18:16 UTC
Monitoring - The platform has returned to normal operation. We are continuing to monitor the situation to ensure full stability. Further updates will be provided if necessary.
Aug 4, 16:46 UTC
Identified - We have identified the root cause of the delays affecting SIEM results loading. The issue has been traced to a third-party upstream provider, and we are actively working with them to implement a fix. Users may continue to experience delays in SIEM results loading and cases appearing in the portal in the interim. Data integrity is not affected. Further updates will be provided as progress is made.
Aug 4, 16:25 UTC
Investigating - We are currently conducting an active investigation into an issue affecting our SIEM platform. Users may be experiencing delays when loading SIEM results. As a result of this delay, cases may also appear delayed in the portal. Our team is aware of the impact and is actively investigating the affected components. Further updates will be provided as more information becomes available.
Aug 4, 15:33 UTC

Aug 3, 2026

SASE Scheduled Maintenance: Hong Kong
Completed - The scheduled maintenance has been completed.
Aug 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 17:30 UTC
Scheduled - The Hong Kong region will be completely unavailable during the following time window. This affects all SASE services specific to that region, including SGN Tunnel IPSEC endpoints and Static IP. Agents will connect to the next nearest region during this time.
Jul 29, 16:01 UTC

Aug 2, 2026

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