All Systems Operational

Todyl.com & Management Portal Operational
Secure Global Network (SASE) Operational
Secure Global Network Operational
Amsterdam, NLD Operational
Ashburn, VA (Washington DC) USA Operational
Atlanta, GA USA Operational
Bogota, COL Operational
Boston, MA Operational
Bucharest, RO Operational
Chicago, IL USA Operational
Dallas, TX USA Operational
Denver, CO USA Operational
Frankfurt, Germany Operational
Hong Kong Operational
Houston, TX Operational
London, GBR Operational
Los Angeles, CA USA Operational
Madrid, ESP Operational
Miami, FL USA Operational
Milan, ITA Operational
Mumbai, IND Operational
New York, NY USA Operational
Paris, FRA Operational
Piscataway, NJ USA Operational
San Jose, CA USA Operational
São Paulo, BRA Operational
Seattle, WA USA Operational
Singapore, SIN Operational
Stockholm, Sweden Operational
Sydney, AUS Operational
Tokyo, JPN Operational
Toronto, ON CAN Operational
Vancouver, CAN Operational
Oslo, NO Operational
Johannesburg, South Africa Operational
Querétaro, Mexico Operational
Tel Aviv, IL Operational
Istanbul, TR Operational
Auckland, NZ Operational
Static IPs and Regions Operational
SGN Connect Mobile Agent Operational
NGAV/EDR Operational
SIEM Processing & Alerting Operational
SIEM Dashboard & Portal Operational
Todyl Community Operational
Todyl Community Gateway Operational
Bettermode AWS cloudfront Operational
Bettermode Gateway Service Operational
Bettermode Community Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Completed - The scheduled maintenance has been completed.
Sep 5, 17:07 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 5, 16:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 12:00 UTC
Scheduled - We will be performing scheduled maintenance on our cloud environment. During this window, the management portal and the authentication service may be intermittently unreachable.
Sep 4, 16:04 UTC

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - This incident has been resolved.
Sep 3, 14:10 UTC
Monitoring - This incident appears to be directly related to the Cogent fiber cuts (https://ecogent.cogentco.com/network-status) that are impacting traffic in the region. We have seen improvements as traffic gets rerouted in the region, but it appears that the Aukland PoP is still impacted. We will continue to monitor and update as we have more information.
Sep 2, 17:50 UTC
Identified - Due to an upstream outage at the LA PoP, we are seeing intermittent connectivity challenges across several routes to other PoPs.  We have identified the impacted routes and are working on options to improve performance.  Will update as soon as we have more information.
Sep 2, 15:15 UTC

Sep 2, 2026

Resolved - This incident has been resolved. We have been monitoring overnight and throughout today and confirm normal operational state for display of data across dashboards, widgets, and integrations pages within SIEM.
Sep 2, 20:42 UTC
Monitoring - A fix for the issue impacting the display of data has been implemented. We will continue to monitor to see if there are any further challenges. We will resolve once fully confirmed.
Sep 1, 03:26 UTC
Identified - We continue to experience above-average query volume which is resulting in intermittent delays with data loading into the SIEM. The problem has been identified and we are in the process of implementing changes to alleviate the resource demand. We will provide an update once the changes are implemented.
Aug 31, 20:40 UTC
Investigating - We are actively investigating an issue impacting the consistent display of data across dashboards, widgets, and integrations pages within SIEM. Data ingestion is confirmed to be ongoing; however, affected users may experience inconsistent visibility of that data in the noted components. We will update once we have identified the root cause of the issue.
Aug 31, 13:00 UTC