All Systems Operational

Uptime over the past 90 days. View historical uptime.
Todyl.com & Management Portal Operational
90 days ago
100.0 % uptime
Today
Secure Global Network (SASE) Operational
90 days ago
99.99 % uptime
Today
Secure Global Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NLD Operational
90 days ago
100.0 % uptime
Today
Ashburn, VA (Washington DC) USA Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA USA Operational
90 days ago
100.0 % uptime
Today
Bogota, COL Operational
90 days ago
100.0 % uptime
Today
Boston, MA Operational
90 days ago
100.0 % uptime
Today
Bucharest, RO Operational
90 days ago
100.0 % uptime
Today
Chicago, IL USA Operational
90 days ago
100.0 % uptime
Today
Dallas, TX USA Operational
90 days ago
99.99 % uptime
Today
Denver, CO USA Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
Houston, TX Operational
90 days ago
100.0 % uptime
Today
London, GBR Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA USA Operational
90 days ago
100.0 % uptime
Today
Madrid, ESP Operational
90 days ago
100.0 % uptime
Today
Miami, FL USA Operational
90 days ago
100.0 % uptime
Today
Milan, ITA Operational
90 days ago
100.0 % uptime
Today
Mumbai, IND Operational
90 days ago
100.0 % uptime
Today
New York, NY USA ? Operational
90 days ago
100.0 % uptime
Today
Paris, FRA Operational
90 days ago
100.0 % uptime
Today
Piscataway, NJ USA Operational
90 days ago
100.0 % uptime
Today
San Jose, CA USA Operational
90 days ago
100.0 % uptime
Today
São Paulo, BRA Operational
90 days ago
100.0 % uptime
Today
Seattle, WA USA Operational
90 days ago
100.0 % uptime
Today
Singapore, SIN Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden Operational
90 days ago
100.0 % uptime
Today
Sydney, AUS Operational
90 days ago
100.0 % uptime
Today
Tokyo, JPN Operational
90 days ago
100.0 % uptime
Today
Toronto, ON CAN Operational
90 days ago
100.0 % uptime
Today
Vancouver, CAN Operational
90 days ago
100.0 % uptime
Today
Oslo, NO Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, IL Operational
90 days ago
100.0 % uptime
Today
Istanbul, TR Operational
90 days ago
100.0 % uptime
Today
Auckland, NZ Operational
90 days ago
100.0 % uptime
Today
Static IPs and Regions Operational
90 days ago
100.0 % uptime
Today
SGN Connect Mobile Agent Operational
90 days ago
100.0 % uptime
Today
NGAV/EDR Operational
90 days ago
100.0 % uptime
Today
SIEM Processing & Alerting Operational
90 days ago
99.94 % uptime
Today
SIEM Dashboard & Portal Operational
90 days ago
100.0 % uptime
Today
Todyl Community Operational
90 days ago
100.0 % uptime
Today
Todyl Community Gateway Operational
90 days ago
100.0 % uptime
Today
Bettermode AWS cloudfront Operational
Bettermode Gateway Service Operational
Bettermode Community Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 29, 2025

No incidents reported today.

Apr 28, 2025
Unexpected Session Termination
Resolved - The issue has been resolved, and all systems are now operating normally.
Apr 28, 16:50 UTC
Update - A fix has been identified and deployed. We believe the issue is resolved, but we will continue to monitor the situation.
Apr 28, 16:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 16:30 UTC
Investigating - We are currently investigating elevated error rates across all pages in the portal. Users may experience unexpected logouts when interacting with certain areas of the Management Portal.
Apr 28, 15:55 UTC
Apr 27, 2025
Planned maintenance Todyl Database environment
Completed - The scheduled maintenance has been completed.
Apr 27, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 26, 11:40 UTC
Scheduled - We are scheduling a 5 hours maintenance window on Sunday April 27th at 4:00PM UTC. During this time Todyl.com and Management Portal will be intermittently unavailable.
Apr 21, 16:30 UTC
Delays in SIEM Log Ingestion
Resolved - This incident has been resolved.
Apr 27, 20:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 20:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 27, 20:24 UTC
Investigating - We are currently investigating this issue.
Apr 27, 19:46 UTC
Apr 26, 2025
SIEM Processing Delays
Resolved - This incident has been resolved.
Apr 26, 19:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 18:28 UTC
Identified - We have identified an issue causing delays in the processing of new events within SIEM. A fix is currently being deployed to restore normal functionality. During this time, some recent events may not be immediately searchable. We will provide updates as the fix progresses and services return to normal.
Apr 26, 09:50 UTC
Apr 25, 2025
Misconfiguration in macOS 15.4 Agents
Resolved - This issue has been resolved, and systems are now operating as expected.
Apr 25, 23:52 UTC
Identified - We have identified an issue affecting a small percentage of agents running on macOS version 15.4, resulting in a misconfiguration. Our team is actively working to deploy a solution to remediate the issue.
Apr 25, 18:54 UTC
Investigating - We are currently investigating a potential misconfiguration affecting a subset of agents running on macOS version 15.4. Impacted agents may experience degraded performance, or unexpected behavior.
Our team is actively reviewing logs and configuration data to assess the scope and identify the root cause. At this time, the issue appears to be isolated to macOS 15.4 environments and SIEM features, we do not expect SASE connectivity or performance to be impacted.
Apr 25, 16:12 UTC
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
SIEM Processing Delays
Resolved - This issue has been resolved.
Apr 17, 18:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 18:43 UTC
Identified - We have identified an issue causing delays in the processing of new events within SIEM. A fix is currently being deployed to restore normal functionality. During this time, some recent events may not be immediately searchable. We will provide updates as the fix progresses and services return to normal.
Apr 17, 17:56 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025
Scheduled Maintenance – SASE Singapore
Completed - The scheduled maintenance has been completed.
Apr 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 16:00 UTC
Scheduled - We will be performing scheduled maintenance on our Singapore(SIN) Point of Presence (PoP). During this window, this PoP will be temporarily unavailable.

- Other PoPs in the region will remain fully operational.

- Customers with redundant configurations should not experience any disruption.

- Non-redundant tunnels terminating in this PoP may experience downtime for part or all of the maintenance window.

Thank you for your understanding and continued support.
Apr 15, 15:48 UTC
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