All Systems Operational

Uptime over the past 90 days. View historical uptime.
Todyl.com & Management Portal Operational
90 days ago
100.0 % uptime
Today
Secure Global Network (SASE) Operational
90 days ago
99.99 % uptime
Today
Secure Global Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NLD Operational
90 days ago
100.0 % uptime
Today
Ashburn, VA (Washington DC) USA Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA USA Operational
90 days ago
100.0 % uptime
Today
Bogota, COL Operational
90 days ago
100.0 % uptime
Today
Boston, MA Operational
90 days ago
100.0 % uptime
Today
Bucharest, RO Operational
90 days ago
100.0 % uptime
Today
Chicago, IL USA Operational
90 days ago
100.0 % uptime
Today
Dallas, TX USA Operational
90 days ago
99.99 % uptime
Today
Denver, CO USA Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
Houston, TX Operational
90 days ago
99.97 % uptime
Today
London, GBR Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA USA Operational
90 days ago
100.0 % uptime
Today
Madrid, ESP Operational
90 days ago
100.0 % uptime
Today
Miami, FL USA Operational
90 days ago
100.0 % uptime
Today
Milan, ITA Operational
90 days ago
100.0 % uptime
Today
Mumbai, IND Operational
90 days ago
100.0 % uptime
Today
New York, NY USA ? Operational
90 days ago
100.0 % uptime
Today
Paris, FRA Operational
90 days ago
100.0 % uptime
Today
Piscataway, NJ USA Operational
90 days ago
100.0 % uptime
Today
San Jose, CA USA Operational
90 days ago
100.0 % uptime
Today
São Paulo, BRA Operational
90 days ago
100.0 % uptime
Today
Seattle, WA USA Operational
90 days ago
100.0 % uptime
Today
Singapore, SIN Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden Operational
90 days ago
100.0 % uptime
Today
Sydney, AUS Operational
90 days ago
100.0 % uptime
Today
Tokyo, JPN Operational
90 days ago
100.0 % uptime
Today
Toronto, ON CAN Operational
90 days ago
100.0 % uptime
Today
Vancouver, CAN Operational
90 days ago
100.0 % uptime
Today
Oslo, NO Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, IL Operational
90 days ago
100.0 % uptime
Today
Istanbul, TR Operational
90 days ago
100.0 % uptime
Today
Auckland, NZ Operational
90 days ago
100.0 % uptime
Today
Static IPs and Regions Operational
90 days ago
100.0 % uptime
Today
SGN Connect Mobile Agent Operational
90 days ago
100.0 % uptime
Today
NGAV/EDR Operational
90 days ago
100.0 % uptime
Today
SIEM Processing & Alerting Operational
90 days ago
99.78 % uptime
Today
SIEM Dashboard & Portal Operational
90 days ago
100.0 % uptime
Today
Todyl Community Operational
90 days ago
100.0 % uptime
Today
Todyl Community Gateway Operational
90 days ago
100.0 % uptime
Today
Bettermode AWS cloudfront Operational
Bettermode Gateway Service Operational
Bettermode Community Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 15, 2025

No incidents reported today.

May 14, 2025
SIEM/EDR: Intermittent Agent Offline Reports
Resolved - This incident has been resolved.
May 14, 17:03 UTC
Monitoring - A fix has been deployed, and the system is now operating normally.
We are continuing to monitor to ensure stability and full resolution.
May 14, 16:45 UTC
Identified - We are actively rolling out a fix for this issue.

The only impact is a potential delay in the application of new SIEM/EDR policies to agents.
Agents remain fully connected and are continuing to enforce existing policies as expected. This issue does not affect SASE functionality.
May 14, 15:32 UTC
Investigating - We are currently investigating an issue where SIEM/EDR agents are intermittently reporting as offline in the dashboard.

Important: Despite these status reports, agents remain fully protected and continue to enforce policies as expected. This does not impact SASE.

Our team is actively working to identify and resolve the root cause. We will provide updates as we learn more.
May 14, 14:28 UTC
May 13, 2025
SASE: Milan Point of Presence
Completed - The scheduled maintenance has been completed.
May 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 22:00 UTC
Scheduled - We will be performing scheduled maintenance on our Milan(MXP) Point of Presence (PoP). During this window, this PoP will be temporarily unavailable.

- Other PoPs in the region will remain fully operational.

- Customers with redundant configurations should not experience any disruption.

- Non-redundant tunnels terminating in this PoP may experience downtime for part or all of the maintenance window.

Thank you for your understanding and continued support.
May 12, 14:04 UTC
May 12, 2025
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
Network Connectivity Issues - Houston Region
Resolved - This issue is resolved.
May 6, 17:17 UTC
Monitoring - Our Houston (HOU) Point of Presence is now back online and operating normally. We have returned it to rotation, and all systems are functioning as expected.

We will continue to monitor the environment to ensure ongoing stability.
May 6, 16:52 UTC
Update - Our Houston (HOU) Point of Presence is currently offline. We have proactively removed the PoP from rotation while we work with the datacenter provider to restore service.

Most customers will not experience any disruption. However, customers who have configured only a single tunnel to the HOU PoP may experience connectivity issues until service is restored.

We will reintegrate the PoP into rotation once the datacenter is back online. Updates will be posted here as they become available.
May 6, 16:42 UTC
Identified - Our Houston (HOU) Point of Presence is currently offline. We have proactively removed the PoP from rotation while we work with the datacenter provider to restore service.

Most customers will not experience any disruption. However, customers who have configured only a single tunnel to the HOU PoP may experience connectivity issues until service is restored.

We will reintegrate the PoP into rotation once the datacenter is back online. Updates will be posted here as they become available.
May 6, 16:39 UTC
Investigating - We are currently investigating this issue.
May 6, 16:24 UTC
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

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