Chicago PoP Private Tunnel Degradation

Incident Report for Todyl

Resolved

Between 2026-03-19 20:39 UTC and 2026-03-20 15:25 UTC, a subset of users experienced dropped traffic through tunnels connected to our Chicago Point of Presence (PoP). During this period, affected tunnels appeared healthy and traffic was passing in both directions; however, a portion of traffic was not being forwarded as expected.

We have actively updated our monitors to detect and address this class of issue in the future. We apologize for the disruption this caused and appreciate your patience.

Posted Mar 19, 2026 - 19:30 UTC