Cloudflare error causing intermittent portal delays

Incident Report for Todyl

Resolved

This incident is considered resolved as we see no impact on Todyl portal anymore, despite Cloudflare still continuing to monitor the issue.
Posted Jun 22, 2026 - 21:01 UTC

Update

Cloudflare has successfully mitigated the majority of congestion and packet drops. We are continuing to monitor any possible impacts to the Todyl portal. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
Posted Jun 22, 2026 - 17:03 UTC

Monitoring

majority of congestion and packet drops has been mitigated. Services are stable, with only minor residual impact remaining. A small number of intermittent errors may still be observed for services with origins in North America. We are putting this into a monitoring state.
Posted Jun 22, 2026 - 16:48 UTC

Identified

Cloudflare has successfully mitigated the majority of congestion and packet drops. We are continuing to monitor any possible impacts to the Todyl portal. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
Posted Jun 22, 2026 - 16:48 UTC

Monitoring

Cloudflare has successfully mitigated the majority of congestion and packet drops. We are continuing to monitor any possible impacts to the Todyl portal. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
Posted Jun 22, 2026 - 16:45 UTC

Identified

The issue has been identified and awaiting on a Cloudflare resolution. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
Posted Jun 22, 2026 - 14:56 UTC

Investigating

Some partners may be experiencing intermittent latency when using the Todyl portal.  Currently there is a partial Cloudflare system error being reported, leading to the intermittent errors on the Todyl portal.  We are monitoring the situation closely and getting updates from Cloudflare.  We will be be providing regular updates. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
Posted Jun 22, 2026 - 14:52 UTC
This incident affected: Todyl.com & Management Portal.