Delayed Event Search Availability in SIEM

Incident Report for Todyl

Resolved

This incident has been resolved.
Posted Jan 20, 2026 - 19:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 20, 2026 - 19:44 UTC

Update

Detection rules and cases generation is fully operational now. Event search in portal is delayed by 10 minutes.
Posted Jan 20, 2026 - 18:16 UTC

Identified

The team has identified the issue and a fix is being implemented.
Posted Jan 20, 2026 - 17:21 UTC

Update

We are currently investigating event ingestions within SIEM platform. Detection rules, case generation and portal searches are delayed by about 15 minutes.
Posted Jan 20, 2026 - 17:01 UTC

Investigating

We are currently investigating a delay in event searchability within the SIEM platform. Detection rules and case generation remain fully operational and are not affected by this issue. Our engineering team is actively investigating the root cause.
Posted Jan 20, 2026 - 16:47 UTC
This incident affected: SIEM Dashboard & Portal.