Delayed EDR Policy Updates on Some Endpoints

Incident Report for Todyl

Resolved

This incident has been resolved.

Posted May 22, 2026 - 05:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 22, 2026 - 05:18 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 22, 2026 - 05:14 UTC

Investigating

We're investigating a delay in EDR policy updates affecting a small subset of endpoints. Impacted agents remain fully connected and continue enforcing current policies. Detection, prevention, and response functionality are unaffected.

Posted May 22, 2026 - 02:47 UTC

This incident affected: NGAV/EDR.