SASE Connectivity impacting subset of Windows Server 2016/2019

Incident Report for Todyl

Resolved

This incident has been resolved.

Posted Oct 06, 2026 - 15:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results. Please reach out to our Technical Support Team if you are seeing any further issues at all.

Posted Oct 05, 2026 - 21:51 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 05, 2026 - 18:03 UTC

Investigating

A small subset of agents running on Windows Server 2016/2019 are reporting connectivity issues. We are investigating this right now and will update when we have more information.

Posted Oct 05, 2026 - 14:54 UTC

This incident affected: Secure Global Network (SASE) (Secure Global Network).