The team has re-enabled tenant and policy changes across all PoPs and are monitoring the results.
Posted Jul 30, 2026 - 13:31 UTC
Update
The team is now re-enabling tenant and policy changes across all PoPs. We will provide another update once the rollout is complete and stability has been validated.
Posted Jul 30, 2026 - 12:04 UTC
Update
We have deployed a fix to stabilize the SASE environment and are continuing to investigate the underlying root cause. SASE connections are currently stable once established. As a precaution, tenant and policy updates remain temporarily paused while we complete validation and work toward full resolution.
We will provide additional updates as new information becomes available.
Posted Jul 30, 2026 - 11:37 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 30, 2026 - 09:46 UTC
Investigating
We are currently investigating performance degradation affecting the Secure Global Network (SASE). A subset of users connecting may be experiencing disconnect and connect loop. Our engineering team is actively investigating the root cause.
Posted Jul 30, 2026 - 09:21 UTC
This incident affected: Secure Global Network (SASE) (Secure Global Network).