Intermittent SIEM Data Display Issues

Incident Report for Todyl

Resolved

This incident has been resolved.
Posted Sep 26, 2022 - 20:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 26, 2022 - 19:15 UTC

Update

Specific queries for a subset of partners against SIEM data are taking longer than expected to respond. The team has identified the issue and is working towards addressing it. SIEM processing, alerting and other services are not impacted. Next update in ~45 mins.
Posted Sep 26, 2022 - 18:22 UTC

Identified

Some queries against SIEM data are taking longer than expected to respond. The team has identified the issue and is working towards addressing it. SIEM processing, alerting and other services are not impacted.
Posted Sep 26, 2022 - 17:51 UTC
This incident affected: SIEM Dashboard & Portal.