Resolved -
This incident has been resolved.
Nov 13, 17:58 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 13, 17:35 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 13, 16:39 UTC
Investigating -
We are aware of an issue affecting subset of SASE agents connected to Miami PoP. Impacted users may receive "connection refused" or similar message when accessing public websites. Our engineering team is actively investigating and working to identify the root cause.
Nov 13, 16:00 UTC