All Systems Operational

Uptime over the past 90 days. View historical uptime.
Todyl.com & Management Portal Operational
90 days ago
100.0 % uptime
Today
Secure Global Network (SASE) Operational
90 days ago
99.99 % uptime
Today
Secure Global Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NLD Operational
90 days ago
100.0 % uptime
Today
Ashburn, VA (Washington DC) USA Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA USA Operational
90 days ago
100.0 % uptime
Today
Bogota, COL Operational
90 days ago
100.0 % uptime
Today
Boston, MA Operational
90 days ago
100.0 % uptime
Today
Bucharest, RO Operational
90 days ago
100.0 % uptime
Today
Chicago, IL USA Operational
90 days ago
100.0 % uptime
Today
Dallas, TX USA Operational
90 days ago
100.0 % uptime
Today
Denver, CO USA Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
Houston, TX Operational
90 days ago
100.0 % uptime
Today
London, GBR Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA USA Operational
90 days ago
100.0 % uptime
Today
Madrid, ESP Operational
90 days ago
100.0 % uptime
Today
Miami, FL USA Operational
90 days ago
99.97 % uptime
Today
Milan, ITA Operational
90 days ago
100.0 % uptime
Today
Mumbai, IND Operational
90 days ago
100.0 % uptime
Today
New York, NY USA Operational
90 days ago
100.0 % uptime
Today
Paris, FRA Operational
90 days ago
100.0 % uptime
Today
Piscataway, NJ USA Operational
90 days ago
100.0 % uptime
Today
San Jose, CA USA Operational
90 days ago
100.0 % uptime
Today
São Paulo, BRA Operational
90 days ago
100.0 % uptime
Today
Seattle, WA USA Operational
90 days ago
100.0 % uptime
Today
Singapore, SIN Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden Operational
90 days ago
100.0 % uptime
Today
Sydney, AUS Operational
90 days ago
100.0 % uptime
Today
Tokyo, JPN Operational
90 days ago
100.0 % uptime
Today
Toronto, ON CAN Operational
90 days ago
100.0 % uptime
Today
Vancouver, CAN Operational
90 days ago
100.0 % uptime
Today
Oslo, NO Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, IL Operational
90 days ago
100.0 % uptime
Today
Istanbul, TR Operational
90 days ago
100.0 % uptime
Today
Auckland, NZ Operational
90 days ago
100.0 % uptime
Today
Static IPs and Regions Operational
90 days ago
100.0 % uptime
Today
SGN Connect Mobile Agent Operational
90 days ago
100.0 % uptime
Today
NGAV/EDR Operational
90 days ago
100.0 % uptime
Today
SIEM Processing & Alerting Operational
90 days ago
100.0 % uptime
Today
SIEM Dashboard & Portal Operational
90 days ago
100.0 % uptime
Today
Todyl Community Operational
90 days ago
100.0 % uptime
Today
Todyl Community Gateway Operational
90 days ago
100.0 % uptime
Today
Bettermode AWS cloudfront Operational
Bettermode Gateway Service Operational
Bettermode Community Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 26, 2026

No incidents reported today.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Delayed Event Search Availability in SIEM for Sophos events
Resolved - This incident has been resolved.
Jan 22, 21:52 UTC
Identified - We have identified a delay in event searchability within the SIEM platform for Sohpos events. Detection rules and case generation remain fully operational and are not affected by this issue. Our engineering teams are actively working on the resolution.
Jan 22, 18:26 UTC
Jan 21, 2026
Delayed Detection and Case Generation
Resolved - This incident has been resolved.
Jan 21, 20:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 17:19 UTC
Identified - We are currently experiencing a temporary event ingestion lag lag which may cause delays in case creation for some tenants. While log ingestion remains fully operational, a subset of detections may experience latency in generating cases. Please be assured that all delayed cases will be fully processed and reviewed as the backlog clears.
Jan 21, 16:53 UTC
Jan 20, 2026
Delayed Event Search Availability in SIEM
Resolved - This incident has been resolved.
Jan 20, 19:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 19:44 UTC
Update - Detection rules and cases generation is fully operational now. Event search in portal is delayed by 10 minutes.
Jan 20, 18:16 UTC
Identified - The team has identified the issue and a fix is being implemented.
Jan 20, 17:21 UTC
Update - We are currently investigating event ingestions within SIEM platform. Detection rules, case generation and portal searches are delayed by about 15 minutes.
Jan 20, 17:01 UTC
Investigating - We are currently investigating a delay in event searchability within the SIEM platform. Detection rules and case generation remain fully operational and are not affected by this issue. Our engineering team is actively investigating the root cause.
Jan 20, 16:47 UTC
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Connectivity Issues with Singapore PoP
Resolved - This incident has been resolved.
Jan 16, 02:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 01:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 15, 23:00 UTC
Investigating - We are investigating intermittent connectivity affecting our Singapore Point of Presence.
Jan 15, 22:41 UTC
Jan 15, 2026
Case Generation Delay
Resolved - This incident has been resolved.
Jan 15, 20:20 UTC
Monitoring - We have successfully resolved the database replication lag. Case creation has returned to normal speeds, and we are continuing to monitor the environment to ensure sustained stability.
Jan 15, 19:29 UTC
Identified - A fix has been deployed for the database lag impacting case creation. Log ingestion remains stable, and we are seeing the processing delay decrease. All backlogged cases will be processed automatically.
Jan 15, 18:57 UTC
Investigating - We are currently experiencing a temporary database replication lag which may cause delays in case creation for some tenants. While log ingestion remains fully operational, a subset of detections may experience latency in generating cases. Please be assured that all delayed cases will be fully processed and reviewed as the backlog clears.
Jan 15, 18:24 UTC
Jan 14, 2026
SIEM System Updates
Completed - The scheduled maintenance has been completed.
Jan 14, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 UTC
Scheduled - We will be performing routine maintenance on the SIEM platform.
Impact:
- Data Latency: Searchable data may be delayed by up to 15 minutes.
- Search Availability: You may experience brief, intermittent interruptions when running searches.
- There will be on impact on alerting or case generation.
Jan 12, 21:05 UTC
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

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