We are scheduling a 5 hours maintenance window on Saturday April 26th at 4:00PM UTC. During this time Todyl.com and Management Portal will be intermittently unavailable. Posted on
Apr 21, 2025 - 16:30 UTC
Resolved -
This issue has been resolved, and systems are now operating as expected.
Apr 25, 23:52 UTC
Identified -
We have identified an issue affecting a small percentage of agents running on macOS version 15.4, resulting in a misconfiguration. Our team is actively working to deploy a solution to remediate the issue.
Apr 25, 18:54 UTC
Investigating -
We are currently investigating a potential misconfiguration affecting a subset of agents running on macOS version 15.4. Impacted agents may experience degraded performance, or unexpected behavior. Our team is actively reviewing logs and configuration data to assess the scope and identify the root cause. At this time, the issue appears to be isolated to macOS 15.4 environments and SIEM features, we do not expect SASE connectivity or performance to be impacted.
Apr 25, 16:12 UTC
Resolved -
This issue has been resolved.
Apr 17, 18:58 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 17, 18:43 UTC
Identified -
We have identified an issue causing delays in the processing of new events within SIEM. A fix is currently being deployed to restore normal functionality. During this time, some recent events may not be immediately searchable. We will provide updates as the fix progresses and services return to normal.
Apr 17, 17:56 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 16:00 UTC
Scheduled -
We will be performing scheduled maintenance on our Singapore(SIN) Point of Presence (PoP). During this window, this PoP will be temporarily unavailable.
- Other PoPs in the region will remain fully operational.
- Customers with redundant configurations should not experience any disruption.
- Non-redundant tunnels terminating in this PoP may experience downtime for part or all of the maintenance window.
Thank you for your understanding and continued support.
Apr 15, 15:48 UTC