All Systems Operational

Uptime over the past 90 days. View historical uptime.
Todyl.com & Management Portal Operational
90 days ago
99.99 % uptime
Today
Secure Global Network (SASE) Operational
90 days ago
99.99 % uptime
Today
Secure Global Network Operational
90 days ago
99.99 % uptime
Today
Amsterdam, NLD Operational
90 days ago
100.0 % uptime
Today
Ashburn, VA (Washington DC) USA Operational
90 days ago
99.99 % uptime
Today
Atlanta, GA USA Operational
90 days ago
100.0 % uptime
Today
Bogota, COL Operational
90 days ago
100.0 % uptime
Today
Boston, MA Operational
90 days ago
100.0 % uptime
Today
Bucharest, RO Operational
90 days ago
100.0 % uptime
Today
Chicago, IL USA Operational
90 days ago
100.0 % uptime
Today
Dallas, TX USA Operational
90 days ago
100.0 % uptime
Today
Denver, CO USA Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
Houston, TX Operational
90 days ago
100.0 % uptime
Today
London, GBR Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA USA Operational
90 days ago
100.0 % uptime
Today
Madrid, ESP Operational
90 days ago
100.0 % uptime
Today
Miami, FL USA Operational
90 days ago
100.0 % uptime
Today
Milan, ITA Operational
90 days ago
100.0 % uptime
Today
Mumbai, IND Operational
90 days ago
100.0 % uptime
Today
New York, NY USA Operational
90 days ago
100.0 % uptime
Today
Paris, FRA Operational
90 days ago
100.0 % uptime
Today
Piscataway, NJ USA Operational
90 days ago
100.0 % uptime
Today
San Jose, CA USA Operational
90 days ago
100.0 % uptime
Today
São Paulo, BRA Operational
90 days ago
100.0 % uptime
Today
Seattle, WA USA Operational
90 days ago
100.0 % uptime
Today
Singapore, SIN Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden Operational
90 days ago
100.0 % uptime
Today
Sydney, AUS Operational
90 days ago
100.0 % uptime
Today
Tokyo, JPN Operational
90 days ago
100.0 % uptime
Today
Toronto, ON CAN Operational
90 days ago
100.0 % uptime
Today
Vancouver, CAN Operational
90 days ago
100.0 % uptime
Today
Oslo, NO Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, IL Operational
90 days ago
100.0 % uptime
Today
Istanbul, TR Operational
90 days ago
100.0 % uptime
Today
Auckland, NZ Operational
90 days ago
100.0 % uptime
Today
Static IPs and Regions Operational
90 days ago
100.0 % uptime
Today
SGN Connect Mobile Agent Operational
90 days ago
100.0 % uptime
Today
NGAV/EDR Operational
90 days ago
100.0 % uptime
Today
SIEM Processing & Alerting Operational
90 days ago
100.0 % uptime
Today
SIEM Dashboard & Portal Operational
90 days ago
100.0 % uptime
Today
Todyl Community Operational
90 days ago
100.0 % uptime
Today
Todyl Community Gateway Operational
90 days ago
100.0 % uptime
Today
Bettermode AWS cloudfront Operational
Bettermode Gateway Service Operational
Bettermode Community Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 8, 2026

No incidents reported today.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026
Planned maintenance Todyl cloud environment
Completed - The scheduled maintenance has been completed.
Apr 5, 01:13 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 5, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 21:00 UTC
Scheduled - We are scheduling a 4 hours maintenance window on Saturday April 4h at 9:00PM UTC. During this time Todyl.com and Management Portal may be intermittently unavailable.
Mar 31, 22:01 UTC
Apr 4, 2026
Planned maintenance Todyl SIEM environment
Completed - The scheduled maintenance has been completed.
Apr 4, 01:40 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 4, 00:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 00:16 UTC
Scheduled - We will be performing scheduled maintenance on 2026-04-04 between 01:00 UTC and 05:00 UTC.
During this window, SIEM log ingestion and search functionality may be intermittently unavailable. All data received during the maintenance window will be fully processed upon completion. No data loss is expected.
Our engineering team will be actively monitoring the environment throughout the maintenance window to ensure a smooth transition.
Apr 3, 03:28 UTC
Apr 3, 2026
Planned maintenance Todyl SIEM environment
Completed - The scheduled maintenance has been completed.
Apr 3, 03:29 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 3, 03:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 03:00 UTC
Scheduled - We will be performing scheduled maintenance on 2026-04-03 between 03:00 UTC and 05:00 UTC.
During this window, SIEM log ingestion and search functionality may be intermittently unavailable. All data received during the maintenance window will be fully processed upon completion. No data loss is expected.
Our engineering team will be actively monitoring the environment throughout the maintenance window to ensure a smooth transition.
Apr 1, 20:30 UTC
Apr 2, 2026
SIEM: Search performance degradation
Resolved - This incident has been resolved.
Apr 2, 15:19 UTC
Update - We are continuing to monitor for any further issues.
Apr 2, 15:19 UTC
Monitoring - We have identified the root cause of degraded search performance, a subset of users may continue to experience minor search delays while these processes complete. Log ingestion, alerting, and all other SIEM functions remain fully operational and unaffected. No action is required on the part of affected users. We will provide a further update once the environment has fully stabilized.
Apr 1, 20:36 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 1, 15:42 UTC
Investigating - We are currently investigating degraded search performance affecting SIEM search in portal. A subset of users may experience slow or delayed results when performing searches within the SIEM. Log ingestion and alerting are operating normally and are not impacted. Our engineering team is actively investigating the root cause.
Apr 1, 15:30 UTC
Apr 1, 2026
Case Generation Delay
Resolved - This incident has been resolved.
Apr 1, 17:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 17:14 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 1, 16:59 UTC
Investigating - We are currently investigating delays in case creations. Please be assured that all delayed cases will be fully processed and reviewed.
Apr 1, 16:47 UTC
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
SASE reconnections and connection delays
Resolved - This incident has been resolved.
Mar 26, 04:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 02:35 UTC
Investigating - We are currently investigating elevated device reconnect rates on a subset of SASE nodes. This may result in intermittent connection instability or degraded performance for users connecting through the affected nodes.
Mar 26, 02:04 UTC
Mar 25, 2026
SASE reconnections and connection delays
Resolved - This incident has been resolved.
Mar 25, 21:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 21:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 25, 20:59 UTC
Investigating - We are currently investigating reports of SASE reconnections and connection delays. We apologize for the disruption and will update as soon as we have more information.
Mar 25, 20:58 UTC
← Incident History Powered by Atlassian Statuspage