We are scheduling a 4 hours maintenance window on Saturday April 4h at 9:00PM UTC. During this time Todyl.com and Management Portal may be intermittently unavailable. Posted on
Mar 31, 2026 - 22:01 UTC
Resolved -
This incident has been resolved.
Mar 26, 04:05 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 26, 02:35 UTC
Investigating -
We are currently investigating elevated device reconnect rates on a subset of SASE nodes. This may result in intermittent connection instability or degraded performance for users connecting through the affected nodes.
Mar 26, 02:04 UTC
Resolved -
This incident has been resolved.
Mar 25, 21:29 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 25, 21:20 UTC
Identified -
The issue has been identified and a fix is being implemented.
Mar 25, 20:59 UTC
Investigating -
We are currently investigating reports of SASE reconnections and connection delays. We apologize for the disruption and will update as soon as we have more information.
Mar 25, 20:58 UTC
Resolved -
Between 2026-03-19 20:39 UTC and 2026-03-20 15:25 UTC, a subset of users experienced dropped traffic through tunnels connected to our Chicago Point of Presence (PoP). During this period, affected tunnels appeared healthy and traffic was passing in both directions; however, a portion of traffic was not being forwarded as expected.
We have actively updated our monitors to detect and address this class of issue in the future. We apologize for the disruption this caused and appreciate your patience.
Mar 19, 19:30 UTC