SASE reconnections
Investigating - We are currently investigating performance degradation affecting the Secure Global Network (SASE). A subset of users connecting may be experiencing disconnect and connect loop. Our engineering team is actively investigating the root cause.
Jul 30, 2026 - 09:21 UTC
Uptime over the past 90 days. View historical uptime.
Todyl.com & Management Portal Operational
90 days ago
100.0 % uptime
Today
Secure Global Network (SASE) Operational
90 days ago
99.99 % uptime
Today
Secure Global Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NLD Operational
90 days ago
100.0 % uptime
Today
Ashburn, VA (Washington DC) USA Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA USA Operational
90 days ago
100.0 % uptime
Today
Bogota, COL Operational
90 days ago
100.0 % uptime
Today
Boston, MA Operational
90 days ago
100.0 % uptime
Today
Bucharest, RO Operational
90 days ago
100.0 % uptime
Today
Chicago, IL USA Operational
90 days ago
100.0 % uptime
Today
Dallas, TX USA Operational
90 days ago
100.0 % uptime
Today
Denver, CO USA Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
Houston, TX Operational
90 days ago
100.0 % uptime
Today
London, GBR Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA USA Operational
90 days ago
100.0 % uptime
Today
Madrid, ESP Operational
90 days ago
100.0 % uptime
Today
Miami, FL USA Operational
90 days ago
99.99 % uptime
Today
Milan, ITA Operational
90 days ago
100.0 % uptime
Today
Mumbai, IND Operational
90 days ago
100.0 % uptime
Today
New York, NY USA Operational
90 days ago
100.0 % uptime
Today
Paris, FRA Operational
90 days ago
100.0 % uptime
Today
Piscataway, NJ USA Operational
90 days ago
100.0 % uptime
Today
San Jose, CA USA Operational
90 days ago
100.0 % uptime
Today
São Paulo, BRA Operational
90 days ago
100.0 % uptime
Today
Seattle, WA USA Operational
90 days ago
100.0 % uptime
Today
Singapore, SIN Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden Operational
90 days ago
100.0 % uptime
Today
Sydney, AUS Operational
90 days ago
100.0 % uptime
Today
Tokyo, JPN Operational
90 days ago
100.0 % uptime
Today
Toronto, ON CAN Operational
90 days ago
100.0 % uptime
Today
Vancouver, CAN Operational
90 days ago
100.0 % uptime
Today
Oslo, NO Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, IL Operational
90 days ago
100.0 % uptime
Today
Istanbul, TR Operational
90 days ago
100.0 % uptime
Today
Auckland, NZ Operational
90 days ago
100.0 % uptime
Today
Static IPs and Regions Operational
90 days ago
100.0 % uptime
Today
SGN Connect Mobile Agent Operational
90 days ago
100.0 % uptime
Today
NGAV/EDR Operational
90 days ago
100.0 % uptime
Today
SIEM Processing & Alerting Operational
90 days ago
100.0 % uptime
Today
SIEM Dashboard & Portal Operational
90 days ago
100.0 % uptime
Today
Todyl Community Operational
90 days ago
100.0 % uptime
Today
Todyl Community Gateway Operational
90 days ago
100.0 % uptime
Today
Bettermode AWS cloudfront Operational
Bettermode Gateway Service Operational
Bettermode Community Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SASE Scheduled Maintenance: Hong Kong Aug 2, 2026 17:30 - Aug 3, 2026 00:00 UTC

The Hong Kong region will be completely unavailable during the following time window. This affects all SASE services specific to that region, including SGN Tunnel IPSEC endpoints and Static IP. Agents will connect to the next nearest region during this time.
Posted on Jul 29, 2026 - 16:01 UTC

SASE Scheduled Maintenance: Atlanta Aug 16, 2026 06:00-14:00 UTC

The Atlanta region will be completely unavailable during the following time window. This affects all SASE services specific to that region, including SGN Tunnel IPSEC endpoints and Static IP. Agents will connect to the next nearest region during this time.
Posted on Jul 29, 2026 - 16:11 UTC

SASE Scheduled Maintenance: Sydney Aug 24, 2026 14:00-22:00 UTC

The Sydney region will be completely unavailable during the following time window. This affects all SASE services specific to that region, including SGN Tunnel IPSEC endpoints and Static IP. Agents will connect to the next nearest region during this time.
Posted on Jul 29, 2026 - 16:13 UTC

Jul 30, 2026

Unresolved incident: SASE reconnections.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Bash Shell Profile Modification alerts
Resolved - This incident has been resolved.
Jul 27, 21:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 27, 18:25 UTC
Update - The alert influx is impacting performance within the Todyl Management portal. Affected components include the portal experience and reporting widgets, which are experiencing slower than expected loading times. We are working to resolve this issue and will provide updates as the situation develops.
Jul 27, 15:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 27, 15:34 UTC
Investigating - We are currently investigating an influx of Bash Shell Profile Modification alerts. These are all benign. Will update here as we know more.
Jul 27, 15:33 UTC

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Investigating intermittent URL resolution issue
Resolved - This incident has been resolved.
Jul 24, 20:46 UTC
Monitoring - A third party provider has implemented a fix that appears to have resolved the intermittent URL failure. We will continue to monitor for any other issues and update here as needed.
Jul 24, 14:01 UTC
Investigating - We are currently investigating reports of certain URLs intermittently failing to resolve correctly. Some domains, including those in the Google domain family, may be impacted. Our team is actively investigating and we will provide updates as more information becomes available.
Jul 24, 03:35 UTC

Jul 23, 2026

Microsoft API Ingestion Delays
Resolved - This incident has been resolved.
Jul 23, 20:19 UTC
Monitoring - Microsoft is currently experiencing an incident affecting their M365 API. As a result, O365 data ingestion is delayed, temporarily impacting O365-sourced events. We are monitoring the upstream Microsoft incident and will update as it progresses.
Jul 23, 18:38 UTC

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

Todyl Cloud Environment Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 16:17 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 18, 16:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 13:00 UTC
Scheduled - We will be performing scheduled maintenance on our cloud environment. During this window, the management portal and the authentication service may be intermittently unreachable.
Jul 16, 21:29 UTC

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

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