All Systems Operational

Uptime over the past 90 days. View historical uptime.
Todyl.com & Management Portal Operational
90 days ago
100.0 % uptime
Today
Secure Global Network (SASE) Operational
90 days ago
99.99 % uptime
Today
Secure Global Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NLD Operational
90 days ago
100.0 % uptime
Today
Ashburn, VA (Washington DC) USA Operational
90 days ago
100.0 % uptime
Today
Atlanta, GA USA Operational
90 days ago
100.0 % uptime
Today
Bogota, COL Operational
90 days ago
100.0 % uptime
Today
Boston, MA Operational
90 days ago
100.0 % uptime
Today
Bucharest, RO Operational
90 days ago
100.0 % uptime
Today
Chicago, IL USA Operational
90 days ago
100.0 % uptime
Today
Dallas, TX USA Operational
90 days ago
100.0 % uptime
Today
Denver, CO USA Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany Operational
90 days ago
100.0 % uptime
Today
Hong Kong Operational
90 days ago
100.0 % uptime
Today
Houston, TX Operational
90 days ago
100.0 % uptime
Today
London, GBR Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA USA Operational
90 days ago
100.0 % uptime
Today
Madrid, ESP Operational
90 days ago
100.0 % uptime
Today
Miami, FL USA Operational
90 days ago
99.99 % uptime
Today
Milan, ITA Operational
90 days ago
100.0 % uptime
Today
Mumbai, IND Operational
90 days ago
100.0 % uptime
Today
New York, NY USA Operational
90 days ago
100.0 % uptime
Today
Paris, FRA Operational
90 days ago
100.0 % uptime
Today
Piscataway, NJ USA Operational
90 days ago
100.0 % uptime
Today
San Jose, CA USA Operational
90 days ago
100.0 % uptime
Today
São Paulo, BRA Operational
90 days ago
100.0 % uptime
Today
Seattle, WA USA Operational
90 days ago
100.0 % uptime
Today
Singapore, SIN Operational
90 days ago
100.0 % uptime
Today
Stockholm, Sweden Operational
90 days ago
100.0 % uptime
Today
Sydney, AUS Operational
90 days ago
100.0 % uptime
Today
Tokyo, JPN Operational
90 days ago
100.0 % uptime
Today
Toronto, ON CAN Operational
90 days ago
100.0 % uptime
Today
Vancouver, CAN Operational
90 days ago
100.0 % uptime
Today
Oslo, NO Operational
90 days ago
100.0 % uptime
Today
Johannesburg, South Africa Operational
90 days ago
100.0 % uptime
Today
Querétaro, Mexico Operational
90 days ago
100.0 % uptime
Today
Tel Aviv, IL Operational
90 days ago
100.0 % uptime
Today
Istanbul, TR Operational
90 days ago
100.0 % uptime
Today
Auckland, NZ Operational
90 days ago
100.0 % uptime
Today
Static IPs and Regions Operational
90 days ago
100.0 % uptime
Today
SGN Connect Mobile Agent Operational
90 days ago
100.0 % uptime
Today
NGAV/EDR Operational
90 days ago
100.0 % uptime
Today
SIEM Processing & Alerting Operational
90 days ago
100.0 % uptime
Today
SIEM Dashboard & Portal Operational
90 days ago
100.0 % uptime
Today
Todyl Community Operational
90 days ago
100.0 % uptime
Today
Todyl Community Gateway Operational
90 days ago
100.0 % uptime
Today
Bettermode AWS cloudfront Operational
Bettermode Gateway Service Operational
Bettermode Community Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 29, 2026
Intermittent SIEM loading issues
Resolved - Todyl has been monitoring since implementing the changes a few hours ago. Everything is looking to be back to normal operational state, marking this issue as resolved.
Aug 29, 03:39 UTC
Monitoring - Implemented changes has significantly improved the degradation, and the system is on its way to normal operational state. Changing status to monitoring.
Aug 28, 23:02 UTC
Update - Todyl Engineering team has identified timing and resource adjustments for this issue and we are rolling out the necessary changes in the coming hour. We will post another update here after the remediation steps are validated.
Aug 28, 20:32 UTC
Identified - We are currently experiencing above-average query volume which is resulting in intermittent delays with data loading into the SIEM. Additional resources have been allocated to the system and conditions have improved; however, the service remains in a degraded state. We are continuing to investigate the root cause and will provide a follow-up update within 2-3 hours
Aug 28, 14:26 UTC
Investigating - We are currently investigating an issue where SIEM data is not loading in the Todyl portal. Data is still being ingested into SIEM, just not displayed in the UI. We will update once we have identified the root cause of the issue.
Aug 27, 20:22 UTC
Aug 28, 2026
Aug 27, 2026
Intermittent Portal Configuration Errors
Resolved - This incident has been resolved.
Aug 27, 05:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 05:13 UTC
Identified - We identified an issue creating some replication delays on internal servers. These delays can possibly cause errors when creating or updating configurations in the Todyl portal. Will update here when we have implemented a resolution.
Aug 26, 18:43 UTC
Investigating - We are currently investigating some replication delays on internal servers. These delays can possibly cause errors when creating or updating configurations in the Todyl portal. Will update here when we have identified a resolution.
Aug 26, 16:58 UTC
Aug 26, 2026
Aug 25, 2026

No incidents reported.

Aug 24, 2026
SASE Scheduled Maintenance: Sydney
Completed - The scheduled maintenance has been completed.
Aug 24, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 14:00 UTC
Scheduled - The Sydney region will be completely unavailable during the following time window. This affects all SASE services specific to that region, including SGN Tunnel IPSEC endpoints and Static IP. Agents will connect to the next nearest region during this time.
Jul 29, 16:13 UTC
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026
Intermittent SASE Tunnel Errors
Resolved - This incident has been resolved.
Aug 20, 22:32 UTC
Monitoring - A fix has been implemented and we are monitoring tunnels for any other issues. Please let us know if you are experiencing any further challenges.
Aug 20, 17:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 20, 16:39 UTC
Investigating - Investigating intermittent reported SASE tunnel errors. Please let technical support know if you are experiencing any tunnel issues. We will update here with more information shortly.
Aug 20, 15:50 UTC
Aug 19, 2026

No incidents reported.

Aug 18, 2026
SASE Scheduled Maintenance: Tunnels
Completed - The scheduled maintenance has been completed.
Aug 18, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 03:00 UTC
Scheduled - We will be performing scheduled maintenance on following Point of Presence (PoP). During this window, tunnels configured in these locations will be temporarily unavailable.
- Dallas, USA
- Washington D.C., USA
- New York, USA
- Atlanta, USA

Customers with redundant configurations should not experience any disruption. Non-redundant tunnels terminating in these PoPs may experience downtime for part or all of the maintenance window.
Aug 12, 18:28 UTC
Aug 17, 2026

No incidents reported.

Aug 16, 2026
Planned Hardware Upgrade Activity in Atlanta on August 16th
Completed - The scheduled maintenance has been completed.
Aug 16, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 07:00 UTC
Scheduled - On Sunday August 16th, between the time window of 2:00 AM – 10:00 AM EDT, our facility provider has scheduled maintenance in Atlanta to upgrade hardware.  This is a routine hardware upgrade activity and should not impact customers with active/passive tunnels configured or static IPs configured across multiple PoPs.

This maintenance is planned to be no more than 2.5 of downtime during the scheduled window and Todyl engineers will be on-call to monitor and support customers who experience any issues. If you do not have tunnel or static IP redundancies configured, reach out to your CSM or the Todyl support team for additional information or assistance.
Aug 13, 19:36 UTC
SASE Scheduled Maintenance: Atlanta
Completed - The scheduled maintenance has been completed.
Aug 16, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 06:00 UTC
Scheduled - The Atlanta region will be completely unavailable during the following time window. This affects all SASE services specific to that region, including SGN Tunnel IPSEC endpoints and Static IP. Agents will connect to the next nearest region during this time.
Jul 29, 16:11 UTC
Aug 15, 2026
Todyl Cloud Environment Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 15, 13:11 UTC
Verifying - Verification is currently underway for the maintenance items.
Aug 15, 12:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 12:00 UTC
Scheduled - We will be performing scheduled maintenance on our cloud environment. During this window, the management portal and the authentication service may be intermittently unreachable.
Aug 12, 19:33 UTC
SASE Scheduled Maintenance: Tunnels
Completed - The scheduled maintenance has been completed.
Aug 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 04:00 UTC
Scheduled - We will be performing scheduled maintenance on following Point of Presence (PoP). During this window, tunnels configured in these locations will be temporarily unavailable.
- Los Angeles, USA
- Denver, USA
- Chicago, USA

Customers with redundant configurations should not experience any disruption. Non-redundant tunnels terminating in these PoPs may experience downtime for part or all of the maintenance window.
Aug 12, 18:25 UTC
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